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1.Sale of company 2.Shareholder buyout 3.Management buyout 4.Employee Stock Option Plan (ESOP) 5.Gift to children

This paper, written by Daniel Goleman and published by HBR, is a summary of Goleman’s leadership research and is also the subject of his book, “Primal Leadership.”  His book is outstanding and so is this paper.  For Goleman, there are six leadership styles: Coercive, Authoritative, Affiliative, Democratic, Pacesetting, and Coaching.    His research regarding which leadership style has the strongest impact on business results is very insightful.   The coercive and pacesetting styles actually have a negative impact on business results.  The authoritative style has the highest impact but not by much.  His research concludes that a good leader actually uses most of these styles, on an as needed basis.  He uses the metaphor of a golfer picking a club depending on the nature of the shot.  In order to effectively use these styles, a leader has to master the four Emotional Intelligence (EI) skills of: Self-Awareness, Self-Management, Social Awareness and Social Skills.  These four skills build one upon another.  We highly recommend both the article and the book for anyone who is interested in building stronger leadership capabilities.

This HBR paper about how to map out a strategic plan is very insightful. Mapping a strategy is a great way to visually help every team member understand the plan, and their roll in executing it. This paper explains how to map strategy from four aspects: 1) financial perspective; 2) customer perspective; 3) internal process perspective; and learning & growth perspective. Each of these perspectives contributes to increasing company value in different ways. The best strategies blend these perspectives in a complimentary way to simultaneously produce increasing revenue and increasing productivity. This paper explains these concepts while using Mobil Oil Company as an example. We think you will find it very useful.

This is a presentation in bullet point format and provides some great suggestions about upgrading your talent acquisition, retention & development strategies in difficult economic times…like now! The four strategies SuccessFactors Research suggests are: 1) Establish clarity of goals and align your workforce to execute a new strategy; 2) Make workforce cuts with a scalpel, not a machete; 3) Focus on your core talent and invest in your talent where it will have the most leverage; 4) Create greater trust by being more transparent. We think there is some wisdom in what they teach. This is worth taking a few minutes to read and see if you think your company should make some talent management changes.

How do Google, UPS, GE, Marriott and others leverage their internal talent? Great companies figure out ways to transfer their knowledge base through out their organizations that create synergies—new ideas, products, processes, efficiencies, etc., that add significant value. Learn how they do it and at the same time come up with ideas that will work in your unique organization. Cross pollinating skill sets, knowledge, competencies, experience and unique expertise can generate singular value for any company if it is mined properly.

Nasty people don’t just make others feel miserable; they create economic problems for their employers. Jerks and bullies in the workplace not only hinder recruiting and retention but also raise levels of customer churn, damage reputations. Employees join a company, but leave a manager. Find out what steps to take to root out jerks and bullies.

This brief one page article discusses four ways to counter the commoditization of your product or service. The primary weapon in this arsenal is innovation. The longer you can keep your product out of commodity status by differentiating it from the competition, the stronger you can keep your pricing structure. This article has a few other valuable tips on maintaining profitable pricing.

This HBR paper, written by Michael Mankins discusses the various ways Executive Committees (“EXCO”) waste an inordinate amount of time in meetings and delay making important decisions. He provides seven cures for this malady. The biggest problem EXCO’s have is that the urgent always crowds out the important. That is another way of saying that operations (the how) always supersedes strategy (the what). The best cure for this malady is to hold separate meetings for operations and strategy. Mankins discusses six other EXCO illnesses and their cures. This is an outstanding article if you are having trouble making strategic headway with your company.

This HBR paper, written by Michael Porter of "Porter's Five Forces" strategic model fame, does a tremendous job of clearly separating strategy from operational excellence. Porter explains why it is important to perform your chosen processes or functions efficiently; which is known as operational excellence. However, it is strategy that determines exactly which process or functions you will-and maybe more importantly-won't perform. Using examples such as IKEA, Neutrogena and Southwest Air, Porter demonstrates that strategic planning really consists of determining how to piece together and carefully link chosen processes, activities or functions into a seamless "fit" that creates a strategic advantage. This paper is 21 pages long, but well worth your time.

Often executives themselves are responsible for suppressing dissent: They are not fully listening, they’re cutting people off, or they have a preconceived notion of where they’re going. In fact, many times leaders prefer an orderly shop and aren’t actually looking for dissent. In the corporate world, Detroit’s V-8 car culture was long unable to entertain the notion that a large segment of consumers might prefer automobiles that were safe and fuel-efficient. Coca-Cola ignored evidence that “New Coke” would fizzle and launched it anyway. Companies in the mechanical-watch and analog-photography industries refused to heed the messengers and the message that adaptation and change were necessary if they were going to continue to exist.

You may have heard about BlueOceanStrategy (BOS) already. BOS is currently one of the hot strategy development models. Its name comes from a contrast with red oceans where the sharks merely compete, eat each other (usually with pricing), and the water is filled with their blood. Blue oceans by contrast lack competition and the profits are high. Examples include Cirque du Soleil, Southwest Air, Dell Computers Novo Nordisk, and NetJets, among many others. The authors of this Harvard Business Review paper, Kim & Mauborgne, argue that hallmarks of a good strategy are: 1) Divergence; 2) Focus; and 3) Compelling tagline. Divergence is identification and creation of those unique, value-creating factors that separate your company from the competition. Focus is a single minded emphasis on executing those value factor(s). The tagline is a concise, accurate and memorable encapsulation of your unique value offering. And lots more. Eleven pages, but worth the time.

Another excellent Accenture paper. This time focusing on the impact of culture in strategy execution. Knowing that companies don’t execute strategy, but that people do, the authors Ana Dutra and Richard Hagberg discuss a business culture model which their studies have shown to be effective in strategy execution. Its five pillars are 1) Leadership; 2) People; 3) Organization Architecture & Infrastructure; 4) Processes & Technology; and 5) Business Success Metrics (our personal favorite). The roll that your company’s’ culture plays in its strategy execution is usually underestimated—significantly! Knowing what your culture is capable of impacts directly the plan and its execution. You’ll get some good ideas about the dynamic interplay of strategy, culture and execution. These insights will help in your quest for value.”

Article lead author Robert J. Thomas has co-authored the acclaimed leadership book “Geeks & Geezers” with leadership guru Warren Bennis. This article discusses a five point business leadership model. The model includes: 1) Maintaining the right balance between market-making and disciplined execution; 2) Obsessively identifying and multiplying talent, 3) Using a scorecard to measure business performance; 4) Recognizing technology as a strategic asset; and 5) Emphasizing continuous renewal. We thought it was worth our time


Published in 2001, this paper discusses the why’s and how’s of employee engagement. It discusses the value "engaged" employees bring to the workplace, and steps you can take to increase engagement at you company; including such things as constructing compensation systems. It talks about the differences between "engagement" and "disengagement." On page 9 is a diagram of the Hay Group Engagement Model. Some of you have had a glimpse of that model in our presentations. The downside is that this paper is a little long, but we think it’s worth it and will produce many ideas regarding your labor force.


"This is an outstanding paper from McKinsey Consulting regarding the importance of critical thinking when strategic planning. They emphasize that there is no one single pat formula or method that works for businesses. It’s important to do your own critical and robust thinking based on the uniqueness of your company, industry and analysis. That means that leaders must avoid "group think" by surrounding themselves with people that have differing opinions and are willing to voice them. We highly recommend this paper." Read


“The stakes are considerable.  A fully engaged workforce can pay big dividends.  In fact, research has shown that the more engaged the workforce, the more innovative, productive and profitable the company.”  “Highly engaged employees have a good understanding of their own organization’s strategic objectives.  They are also clear how their individual work contributes directly to the execution of that strategy and to the company’s success.”  Read more…  Read

Duncan estimates that senior leaders who get the best results devote at least 10 percent of their time to strategizing and overseeing an action plan, roughly two days a month. The [three] basic questions to be covered are simple: 1)What will we… “What you really get out of this thing is tremendous alignment,” Davissays. “It creates a lot of energy and activity. Suddenly you don’t have to manage because people understand where you’re going without someone having to dictate it to them.”

Cast this way, leadership becomes something that one can learn or improve through practice.  The key to mastering a leadership move is practice—not lengthy off-site executive retreats or boxed audio cassettes.  Special events and tools have their uses, but since most leaders see themselves as engaged in continuous performance, it is generally not possible to schedule practice “after hours.”  Practice, therefore, has to be woven into performance.”  Here’s how to practice the five essential leadership skills while performing.  Read

“Information must cascade appropriately.  For instance, problems usually occur when managers and their direct reports get the same information at the same time.  Managers feel “out of the loop” from the start and may very well not buy into the intent of the program if their questions and concerns are not addressed.  This alienation is exacerbated when they cannot answer employee questions… Continual communication in the third act is usually essential to put a new program over the top—and integrate it into the corporate culture, rather than a loose-leaf binder, gathering dust…"Read

“No single aspect of managerial skill is more important.  If the company’s assessment of the external landscape is inaccurate, the company’s strategic positioning will likely be wrong.  But the ability to perceive trends quickly, or even to make sense of them, will not automatically guarantee success.  Rather the success depends on the rigor and discipline applied to the entire process of envisioning the changes, deducing specific actions, and implementing the plan.  Business acumen demands intense mental activity...”Read

Strategy & Implementation - Common to every great company is the ability to create and maintain a unique combination of business attributes that enable it to outperform its rivals. This competitive essence comprises both a company's ability to succeed in today's markets and its positioning for the future.

Your 2011 tax return has been filed, or you have properly filed for an extension. In either case, now it’s time to start thinking about important post-filing season activities to save you tax in 2012 and beyond.  A few loose ends may pay dividends if you take care of them sooner instead of later.

After three days of oral arguments in March, the Supreme Court is deciding the fate of the Pension Protection and Affordable Care Act (PPACA) and its companion law, the Health Care and Education Reconciliation Act (HCERA).  Not only do the new laws impact health care, they contain numerous tax provisions, many of which have yet to take effect.  The Supreme Court may uphold the laws, strike them down in whole or in part, or decide that the case is premature.  The Supreme Court is expected to render its decision in June.  In the meantime, a quick checklist of the tax provisions in the two laws reveals how extensively they impact individuals, businesses and taxpayers of all types.

Proposals to reform retirement savings plans were highlighted during an April 2012 hearing by the House Ways and Means Committee.  Lawmakers were advised by many experts to move slowly on making changes to current retirement programs that might discourage employers from sponsoring plans for their workers.  Nevertheless, it is clear that Congress wants to make some bold moves in the retirement savings area of the tax law and that likely it will do so under the broader umbrella of general “tax reform.” While tax reform is gaining momentum, it is unlikely to produce any change in the tax laws until 2013 or 2014. Considering that retirement planning necessarily looks long-term into the future, however, now is not too soon to pay some attention to the proposals being discussed.

Code Sec. 1231 applies to gains and losses from property used in the trade or business and from involuntary conversions. Normally, you have to determine whether property is a capital asset or is ordinary income property. Property generally can’t be both. However, Code Sec. 1231 allows you to “have it” both ways. Any gains are taxed at low capital gains rates (generally 15 percent for 2012), and any losses are treated as ordinary losses, taxable at more favorable ordinary loss rates, and available (without limit) to offset other ordinary income.

The family partnership is a common device for reducing the overall tax burden of family members. Family members who contribute property or services to a partnership in exchange for partnership interests are subject to the same general tax rules that apply to unrelated partners. If the related persons deal with each other at arm's length, their partnership is recognized for tax purposes and the terms of the partnership agreement governing their shares of partnership income and loss are respected.

As an individual or business, it is your responsibility to be aware of and to meet your tax filing/reporting deadlines. This calendar summarizes important tax reporting and filing data for individuals, businesses and other taxpayers for the month of May 2012.

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